Why connect themThe Air Quality API in Intercom.
Intercom connects businesses with customers through messaging. Integrating APIs with Intercom enables intelligent lead qualification, automated data enrichment, and context-aware conversations. Give your team the data they need instantly.
What you can buildWorkflows worth wiring.
Validate visitor email addresses before starting conversations
Enrich lead profiles with company data from business APIs
Score conversations based on external data signals
Automatically tag users based on their domain or company type
TemplatesReady-made ideas.
New user created Fetch air quality → update attributesAdd local air quality to user profiles
Fetch air quality for new Intercom user cities and store usEpaIndex and recommendation as custom attributes for personalized messaging.
New conversation started Fetch air quality → add internal noteAir quality context for support chats
When a conversation starts, fetch the user's local air quality and add an internal note with usEpaIndex and recommendation for context.
SetupConnect it in a few steps.
Set up with Zapier
- 1
Set the trigger. Create a Zap with Intercom as the trigger app and "New conversation" as the event. Connect your account.
- 2
Add the API action. Add APIVerve as the action, select the Air Quality API, and map your trigger data to the request.
- 3
Send it back. Add a second Intercom action for "Create user" and map the returned fields (like pm2_5) into it.
- 4
Test & turn on. Test the Zap with real data to confirm the mapping, then turn it on.
Set up with Make
- 1
Add the trigger. Create a scenario and add a Intercom module set to "New conversation". Authenticate your account.
- 2
Call the API. Add an HTTP module pointing at api.apiverve.com/v1/airquality with your x-api-key header. Pass the trigger's data as the input.
- 3
Parse & map. Add a JSON module to read the response, then a Intercom module for "Create user". Map fields like data.pm2_5 into place.
- 4
Activate. Run once to confirm the mapping, then switch the scenario on and set its schedule.
Set up with n8n
- 1
Add the trigger node. Start a workflow with a Intercom trigger node for "New conversation" and connect your credentials.
- 2
Add an HTTP Request node. Point it at api.apiverve.com/v1/airquality using Header Auth (x-api-key). Feed in the trigger data.
- 3
Map with expressions. Add a Intercom node for "Create user" and reference the response with expressions such as {{ $json.data.pm2_5 }}.
- 4
Execute & activate. Execute manually to verify, then activate the workflow for production.
The payloadWhat Intercom receives.
pm2_516.75
pm1018.85
carbonMonoxide387.85
ozone9
nitrogenDioxide38.55
sulfurdioxide5.95
